What is the SPIDER Method?
SPIDER is our proprietary teaching methodology that provides drivers with a simple set of tools and reference points that will allow them to make safer choices and develop their driving skills.
How is the safety score calculated?
Using standard sensors and proprietary software, we can track factors like Speeding, Hard Braking, Rapid Acceleration, Sharp Turns, and Distracted Driving - all key factors of safe driving. Using a proprietary algorithm, this data is converted into an average safety score of 1-100, and it provides safety information on each individual trip.
I got 3 and 4 stars on my individual trip score, but my overall trip score is only 2 stars. Why is it lower?
The star ratings are the sub-scores of the individual categories that compute the trip score. The overall score is not the average of the star ratings; it is a cumulation of all the sub-scores. The star rating is just an easy breakdown of the score.
Should the app be used before or after I get my driver's license?
It is designed for new drivers who are driving independently and would like to develop additional driving skills to improve their “driving muscle memory” using the SPIDER Method. However, the app can also be used during your initial driver training to provide you with additional feedback and skills.
Is this for teens only?
Anyone can use the app, but it was primarily designed to aid teen drivers in improving their driving skills.
Does the teen need to have a mentor assigned?
No, any driver can choose to practice solo. However, in solo mode, you can’t set rewards or group competitions that encourage good driving habits.
Does it cost more to add a mentor?
No, the basic subscription includes one driver and one mentor; the Family Z Plan includes a mentor and up to 4 drivers.
If I am a parent/mentor, how do I see results?
The Mentor and Driver need to install an app on their smartphones, then choose a role. The Mentor can invite up to 4 family members to participate. The Mentor has the option to participate in generating their own safety score or to just observe the driver’s performance.
I am a parent /mentor. Will my driving score be shared with my mentees?
The Mentor and Driver need to install an app on their smartphones, then choose a role. The Mentor can invite up to 4 family members to participate. The Mentor has the option to participate in generating their own safety score or to just observe the driver’s performance.
How do rewards work?
A mentor can set a dollar or other tangible reward if the driver meets set criteria. A Mentor can design their own criteria; for example, Drive X miles with a Safety Score of 75 or better.
What is considered a good driving score?
Individual trips are set for a star rating in each category: Speeding, Hard Braking, Rapid Acceleration, Sharp Turns, and Distracted Driving. Out of 5 stars, 4 or 5 is considered a good score. The overall Driving Safety Score is generated based on a 14-day average and is rated from 1-100. Obviously, the higher the score, the better. We consider 80-100 over a 14-day average to be an excellent score; 70-80 is acceptable, but may require some attention. Anything below 70 is a concern.
Can using the app create additional distractions?
No, the trip results are only available post-trip, so no phone interaction is required during driving.
Is this a tracking app?
No, this app is designed to reinforce good driving habits using the SPIDER Method. We don’t provide real-time tracking. However, we do share individual trip details with a mentor, which happens after the trip is completed, strictly for review and training purposes.
Do you share my data with insurance companies?
No personal identifiable data is shared with anyone, including insurance. Please refer to our
privacy policy.
How much data does the app use?
During typical use, the data usage by the Mobile SDK is about 500 KB per hour of driving on average.
Will it drain my battery?
On recent phones, we have measured a 2-5% battery drain per hour of active driving, depending on the phone model.
