Current Status: LIVE
We are currently experiencing some minor technical difficulties.
Our team is actively working to resolve the issues and restore full functionality as soon as possible. We apologize for any inconvenience this may cause.
In the meantime:
- Students: please check back on this page for the latest updates on platform availability. Alternatively, you can contact our support team through [this link].
- Partners can reach out to our support team at partners@improvlearning.com for further information.
Resolution Timeline: Technical issues are being addressed based on the severity of impact to students. Every effort is being made to resolve these as quickly as possible.
Reported issues which are being addressed:
- No current issues
Issues already resolved:
- Inconsistencies with chapter quizzes or missing final quiz
- Certificates with missing information (students providing conflicting information on Personal Information Form)
- Problem logging into account
- Students seeing a blank screen instead of their dashboard
- Course not saving progress when leaving the chapter
- Students who encounter a course button not responding
- Course timers not logging correct time spent in chapter material
- Blank screen when logging into the dashboard
- Daily allowed time not refreshing